Frequently Asked Questions
General
Q- How does the slumber party rental service work?
A- This service is for the rental of a slumber party set up. Our services are to provide you with a magical, and unforgettable slumber party experience! You will first choose your theme and package options, we deliver and set up the chosen theme at your venue, and return the next day to retrieve the slumber party set ups.
Q- How do I book a party?
A- All parties must be booked at least 14 days in advance. Once you have chosen your package, you can submit your booking request here. We will email you an invoice to pay 50% of your retainer, which must be paid within 24 hours. Upon a received retainer, a contract agreement will be emailed, and must be signed to secure your date. The remaining 50% of your balance is due 7 days before the party date. A retainer and signed contract are required to secure a party date. Parties booked less than 14 days in advance will be charged a late notice fee between $50-$75.
Q- Do we travel?
A- Yes, for slumber parties only! Travel is included up to 20 miles from 30813. We will travel up to 45 minutes away from 30813 with a minimum $300 party rental, and additional travel fee.
*We do not travel over 20 miles for movie night, yard letters, or picnic parties.
Q- What is the cancellation policy?
A- You have "3 days" to cancel your party once the initial retainer has been paid to receive a full refund. Parties booked less than 14 days in advance are only entitled to a credit for use within 1 year. *No refunds will be issued after 3 days to include: exposure or diagnosis of COVID19, or any acts of God. You may reschedule for any future open date that is available at no additional cost. All refunds will be issued to the original form of payment. If you, your child(ren), or your guests have recently exhibited signs of illness such as constant cough, fever, or shortness of breath (but not limited to), or have possibly been exposed to COVID-19, you must immediately inform us and reschedule your party for a later date. Parties may be rescheduled for any available date within 1 year of cancelation, and after a minimum of 14 days. In the event Sweet Dreaming Slumber Parties LLC, its employees, and/or representatives are diagnosed/exposed to COVID-19, you may reschedule for any open date. Reschedules can only be made after a minimum of 14 days. You may request a refund only if Sweet Dreaming Slumber Parties LLC, its employees, and/or representatives are diagnosed/exposed to COVID-19, or emergency situations.
Q- Can we setup in a hotel, or another venue?
A- Yes, we can. It will be your responsibility to secure the location and pay all fees associated. We ask that you also get authorization to setup for this purpose at the location. Please double check their party and occupancy rules, as we do not issue refunds if we are denied access to set up that day, or for inadequate space. We will not move any furniture, and ask that all furniture is moved prior to our arrival. Sweet Dreaming Slumber Parties LLC will not be liable for any damages done to the space.
Q- What time is setup, and how long is the rental duration?
A- Drop off and pick up times are typically scheduled between 10:00am-1:00pm. The rental duration is 19 hours for
overnight parties, and 6 hours for day parties. If you would like to extend the hours, feel free to ask if we can accommodate your request. Set up/Pick up times will be emailed to you 7 days prior, and is based on distance and workload. We will send an email confirmation for your set up time 2 days prior.
Q- How long does set up take?
A- All quoted times are estimates only.
Slumber set ups typically take 45 minutes - 1 hour and 30 minutes. Set up times largely depend on the location where the party is, space, add ons, and the number of set ups.
Glamping parties take 1-2 hours.
The movie night experience takes approximately 45 minutes to 1 hour.
Sweet Picnics takes approximately 30-45 minutes, depending on location and add ons.
Q- Can I rent just the tents, picnic tables, decor, or air mattresses only?
A- Sorry, we don't rent our equipment separately.
Q- Are you able to take off items from the package to reduce the price?
A- Sorry, we don't remove items to adjust the package price. Our packages are designed to create the ultimate party experience, and provide keepsake items.
Q- Are you able to combine themes?
A- Yes, we can if all items are available for your selected date. Additional fees may apply.
Q- Is it possible to celebrate 2 birthdays?
A- Absolutely! There's a $25 fee for an extra birthday kid. They will also get a special gift, and marquee rental.
Q- What do we get to keep, and what type of gifts/goody bags are provided?
A- All gifts are catered to the age, theme of the party, and chosen by us. Example- The Boho Dream theme may include dreamcatchers and flower accents. The birthday child gets to keep special gift, all custom items/gifts on their setup, sleep masks, and goodie bags/gable boxes. Gifts may not be the same as seen in previous parties. Other items will be noted/mentioned upon set up.
Q- Will you host the slumber party too?
A- Unfortunately, we do not host any slumber parties at this time. Please check our add-ons for additional fun activities,
and custom items.
Q- Can I add additional tents, or subtract tents from a package?
A- Yes, you can. Additional tent set ups are $75 each, and to reduce a tent sent up is $30.
Only 1 additional tent setup can be added to the BFF Dreaming package. Our minimum tent rental is 2 tent setups.
Be sure to check package descriptions for more info.
Q- Can I make changes to my party?
A- Of course! Changes can be made up to 7 days prior to your party date. This is to ensure we can accommodate all of
the magic that Sweet Dreaming Slumber Parties LLC offer.
Q- Are items cleaned after each use?
A- Most definitely! We inspect items and do an inventory upon pickup. Our items are professionally laundered in hypoallergenic detergent directly after each use. We use mattress and pillow protectors on all of our bedding.
Q- Are there age requirements?
A- Our parties are designed for children turning 4 through adults. We also do adult parties!
Q- Do you offer military discounts?
A- We offer $15 off any slumber party package. You must mention this at the time of your initial booking.
Q- Can I add my own decorations to the tent setups?
A- You may add your own decorations as long as nothing is attached or affixed to the tent set ups. This is so the setups
aren't compromised, as safety is a priority for us.
Q- How much space is needed?
A- We offer 2 different tent styles, air mattresses, and foam mattresses. The single size air/foam mattresses will most likely be used, as this has a nice fit in most homes, and caters to all ages. The kids size air mattresses require approximately 36"X 62" per tent setup, the single size air/foam mattresses require approximately 30"X 80" per tent setup, and the twin sized air mattresses require approximately 40" X 80" per tent setup (this size is used for for older teens and adults only due to space). Mattresses will be chosen based on availability, space, and number of guests.
Q- Do you have recommendations for additional activities, bakers, treat makers, bounce houses etc.?
A- Yes we do! Check our add-on page for custom items, and activities we offer in additions to our slumber parties. We work with other local small businesses to add on to our services. Let us know what you have in mind and we can provide you a quote, without you having to call and arrange it yourself.
Q- Do you offer slumber parties for adults?
A- Absolutely, adults can have parties too! Please contact us for a custom quote.
Q- Is Sweet Dreaming Slumber Parties LLC a registered business?
A- We are registered with the SOS of Georgia, and we have obtained an occupational license with Columbia County, Ga
MOVIE NIGHT
Q- How will the movie play?
A- All movies/shows will be played via a streaming device. A fire stick can be rented form us, or you may provide your own device via hdmi cable. You will be responsible for providing all equipment.
Q- When can we start the movie?
A- The movie screen can be viewed when it is completely dark outside.
Q- What happens if it rains, or if there's inclement weather?
A- We closely monitor the weather the week leading up to your movie party. You may reschedule your movie party, or use our indoor setup (depending on availability)
Q- The movie keeps saying buffering, and moving slow?
A- This is an internet connectivity issue, and not the projector. Try disconnecting other devices on your wifi network, or use your phone as hotspot.
COMING SOON